We are now asking customers to leave feedback on Google
Thank you all very much for your kind feedback. You can still send us an email if you prefer.
Great service, everything done as advertised. Would use your service again.
Peter Jarman. 11/7/18
Just to say thank you very much for repairing & cleaning my Seiko Watch after
it had been unused for several years, you did a great job at half the price of
Seiko’s repair centre.
I would definitely use your company again and would recommend you to anyone.
Michael Hayes. 8/7/18
Watch arrived today; very many thanks John for this excellent and efficient service. My wife is delighted with her “new” watch.
Greg Briarty. 5/7/18
Very pleased with the repair that you have done including fitting a new battery. Also the clean you have done makes the watch look like new. No hesitation to recommend your service to others.
John Meiheck. 26/6/18
Thank you very much for such excellent service. My wife is thrilled with her new glass and my AGS looks as good as new.
Ian & Viv Clark. 26/6/18
I received the watch back today only seven days after sending it off. I am very impressed with both the quality of the repair and the turnaround time and would have no hesitation in recommending your company to anybody.
James Pitchford. 26/6/18
Thank you for repairing my watch.
I can safely say the simplicity of your service & the quality of your care & attention is evident in the details you've applied to packaging, paperwork, communication, warranty period etc.
Thank you for the great service as I resume wearing it & look forward to getting engraved to hand down to my son who's had his eye on it :
Matthew Gill. 24/6/18
Thank you for my Seiko Kinetic, which has been returned. It now seems to be working fine, so thank you for the speedy and well-priced service.
Tom Woolhouse. 19/6/18
Relieved watch promptly on the day and time, as you instructed. On return the watch looked refreshed after a good clean and as of now (had it back a week) is working perfectly, I have not needed to adjust it since you set it.
Thank you for a very professional and quality service and making a 20 year old watch good as new.
Regards with thanks
Steve Atkinson. 15/6/18
John, thank you very much for the speedy watch repair and service it looks as new!
Regards Bill Donaldson 5/6/18
I thought I must comment upon the first class services provided by yourselves. An old friend of a watch returned looking as good as new, the service completed in the time stated at the price stated, it does not get better than this. The company must be high recommended. Thank you R A Ward. 5/6/18
Watch arrived safe and sound as promised. Very pleased and satisfied with your service, many thanks John. R.Prestwich 5/6/18
I would like to thank you for your excellent service throughout.
The transaction was seamless from start to finish and I am delighted with the result.
I would highly recommend you to friends and family.
Richard & Jane (Whitbread). 26/5/18
Watch received as promised. Thank you for your excellent service and honesty with respect to the replacement glass. I would be glad to recommend the service to any Seiko owner.
Regards Keith Meikle- Janney. 25/5/18
I am very please will the excellent job you have done on my watch considering I thought It was unrepairable in my draw untill I came across your website, job well done
Michial Goffe. 25/5/18
I would just like to say how pleased we are with your repair service. The cost and time taken to do repair is excellent. My husband is delighted to have his old watch back again and we will have no problem in recommending your service in the future. Thank you.
Regards Barbara Adams.18/5/18
I have received the watch and I am very pleased with the excellent service
Regards Norman New. 11/5/18
I received my Seiko back, very impressed with your quick turnaround, quality of your workmanship is first class. With your delicate repair you have transformed my watch. Thanks for exceeding my expectations.
Regards Neven McAnea 4/5/18
Just to let you know both watches have been received and both are perfect.
Thank you so much, especially for your help with regards to my wife's watch strap, this now fits perfectly.
Best regards Paul Elliott. 2/5/18
Received my Seiko Watch back from Repair etc.
Many thanks for an excellent service, I’m very pleased with everything you have dealt with removal of Links now excellent fit
The watch looks like new once more after cleaning etc
Many thanks once again for an excellent job.
Regards John Ford. 26/4/18
This really is customer service of the highest order. I received my watch back, clean, shiny and serviced, only six days after I posted it to you. So often, customer service falls short, and you wonder whether your expectations are unreasonable. It’s only when you encounter a service such as yours that you realise there are people around who deliver the best service.
Thank you again, and all the best
I am very impressed with your service. The process was clear and simple.
I posted my watch on a Friday, got email confirmation that it had been received on Saturday, email on Thursday confirming it had been dispatched and by Friday the watch was back on my wrist!
The watch is back in working order so I hope I don’t need your service for a long time but if I do, I won’t hesitate to send my watch to you again.
Dis Minshull. 24/4/18
Thank you the watch arrived safely and i would congratulate you on your exemplary service at a fair price well done !
Malcolm Miller. 20/4/18
I would just like to take time to thank you for the excellent work you have done on my Seiko Auto Relay watch that I sent to you for servicing. The watch is once again working 100% and it looks like new. So glad I took the time to send it off and worth every penny that I paid. I would not hesitate to recommend you to anyone in the future or use your service again, should I ever need it.
Dennis Depree. 20/4/18
Hello. I would just like to thank you for your excellent service to my Seiko Kinetic watch. (£87 service). You received my watch on April 5th (sent text informing me), then sent another text on the 9th (letting me know my watch was being sent out for delivery the next day before 13.00). Excellent correspondence, watch showing full charge everyday, well pleased.
Thank you. Colin. 18/4/18
I have had my watch back from repair for one month now and I am very pleased with it. The watch looks good, is keeping good time and the time changing knob works much more smoothly than it used to. Everything you promised regarding turn round time, packaging and delivery, was met.
I am pleased with the result and I consider the repair charge of £147 to be good value for money.
Alan Hughes. 16/4/18
Just to say a big ‘thankyou’ for terrific service! From posting my old Kinetic to you to receiving it back this morning was exactly a week. Feedback from you (from receipt of watch to letting me know it had been posted back and when I should expect delivery) was excellent. Not only do I have a watch hopefully good for another two decades, but an unanticipated two-year guarantee to back it up – all I can say is I shouldn’t have hesitated to send it off in the first place. Top service in every way.
Nat Goodden. 10/4/18
First class service. Serviced and glass replaced and returned speedily by Royal Mail special delivery.
Bernie Warburton. 7/4/18
Thank you for servicing my Seiko watch which I received in the post yesterday. I was really taken aback by how clean the watch was and i am very impressed with the speed and quality of your service.
In these days of increasingly poor customer service it is a treat to get great service like your’s.
Thank you once again.
james Kennedy. 6/4/18
Thank you for the quick and efficient repair to my watch. A great service.
Bill Halley. 29/3/18
Thank-you, I have now received the watch. Thank-you for you excellent and speedy attention. I would have no hesitation recommending your service in the future.
I must confess that I have used a different service in the past which was more expensive, took much longer and did not communicate as well. I will have no hesitation contacting you again when my watch is due for its next service.
Stewart Bartram. 27/3/18
Reunited with a now fully functional old friend. Very simple, very quick.
This is the second watch you have repaired for me now within the space of little more than a month, and I would like to say that I have been very impressed with your work and efficiency and would have no hesitation in recommending you to anyone looking for a Seiko repair or service.
Once again thank you very much for your time and work.
Peter Nunn. 21/3/18
Thank you fir repairing my auto-relay.
It was sent away in a pretty sorry state, however you have worked wonders on the mechanism and bracelet and it is as good as new. An impressive turnaround in 6 working days.
Ben Griffin. 20/3/18
Just had my watch serviced by this company, it’s professional and courteous service deserves a full 5* Kind Regards Keith Johnston. 20/3/18
I would just like to take the opportunity to thank all those at kinetic repairs uk, for the help given, and fine workmanship done, in getting my watch working again. Everything is now okay, the watch is keeping good time, and has kept going since I received it back looking like new, so thank you!
How refreshing these days, to be able to phone and have someone pick up within seconds, being helpful and polite always, but above all, know what they’re talking about.
Will use kinetic repairs uk for all my other watches, that is for sure.
Steve Powell. Bath. Somerset. 19/3/18
This is the second time I have had a watch repaired and I am very impressed with your service. Repairs were carried out at the cost and time quoted and the watch was securely packaged on return.
Thanks again for an excellent and very reasonably priced repair.
James Moir. 16/3/18
Thanks 4 the return of my watch, so pleased 2 have it on again and working as new.
Very professional and quick in handling of my repair.
You do exactly what you say you will do on your website. From my posting my watch and receiving it back from you as good as new 8 days. Cheaper than Seiko and a better warranty. Well done kinetic repairs.
Tony Griffiths. 13/3/18
Just to let you know my watch arrived on day as stated in your email.
Very pleased with the results, looks as good as new. Will be recommending you to anyone with a Seiko Kinetic who wants
a good job doing at a good price.
CW Cowpar. 7/3/18
My watch has been delivered today and is now back on my wrist where it belongs but hasn't been for a number of years. I am extremely pleased with everything. The packaging was secure and just right for the return, clearly coming from long experience in the trade. The information answering my queries (and qualms) before I sent it off was clearly and efficiently given and reading a few previous comments on your website was also reassuring. You offer an excellent service at an acceptable price and I would have no hesitation in using the service again if the need arises.
Thanks for the repair John. Service is excellent and importantly it has a personal touch which is the exception these days.
Have no hesitation in recommending your reliable services.
Thank you very much. Watch received around 10.45 this morning looking like new. Excellent service which I would recommend.to anyone.
All the very best
Robert Barrow . 6/3/18
The parcel arrived on time despite the snow and my father in law is delighted. He has got a cleaner watch (he says almost like new !) and now it has a better indicated power reserve than he can ever remember, even from the time when he first bought it.
Thank you very much.
Chris Snell. 4/3/18
Received as promised. Must say I was a bit worried about using a company I've not used before but your service is impeccable.
Thank you very much, I will use you again should the need arise.
Martin Read. 3/3/18
Apologies for the slow response. Many thanks for a superb repair / service job on my precious watch. So pleased with the outcome. Watch is like new.
I was particularly pleased with the repair to one of my strap links, where I had attempted a DIY repair and which I did badly. You fixed my botch, without even being asked. I call that "personal" service. Thank you. Will definitely use your services again, for my next service.
Chris Seeber. 28/2/18
I would like thank you for a professional service and repair of two Seiko Kinetic watches. Communication, packaging and turnaround was of a standard I wish other servicing/repair operations would adopt.
Phill Jones. 26/2/18
My watch is now retrieved and is working perfectly.
Many thanks for a swift professional job.
Dominic Leahy. 24/2/18
Both watches have been safely received. I'm impressed with the quick ( 5 working days) service and peace of mind that I wasn't going to receive any additional charges. One of the watches (7T23) had stopped working several years ago and I had thought that there was little or no point in checking if it could be repaired, although I didn't get round to disposing of it. When my (5M63) kinetic watch needed a new capacitor and saw your reasonable repair costs, I decided to send the 7T23 watch with it. I would not have been surprised to have been told it was not repairable but it has been returned fully working. It's been so much cheaper getting them repaired than buying similar new watches. Many thanks.
Anthony Burford. 23/2/18
Thanks for the repair to my watch.
It duly arrived at 10am this morning all in working order.
I think your service was superb
Larry Howells. 23/2/18
Thank you for an excellent service and great value i did not know the watch was repairable i have had the watch for 25 plus years and was on the verge of throwing it away you saved it .Thanks again Carl. 18/2/18
Thank you for all the excellent service you have provided with the repair of my Seiko Kinetic watch. I received it yesterday.
From my initial telephone conversation with you through to the return of my watch working and looking like new after your cleaning it has been a pleasure to deal with you.
Thank you once again, Kevin Geldard. 14/2/18
Very, very pleased with your service - 1st class.
James Buckland. 13/2/18
I received my watch back today working well and looking very shiny. Thanks for the great service. I have posted a review on google, I hope you like it. Feel free to use it on your website.
Phil Spencer. 13/2/18
'My Seiko watch had stopped working so went online to see if I could get it fixed/serviced/battery replaced for a reasonable price. Came across this Kinetic-repairs and went on their website. It's a fairly basic website so I was a bit concerned about sending my watch without knowing anything about them. I checked a few reviews on feefo and they seemed good so i rang the business and spoke to John who reassured me about the service he did. I posted the watch off 'special delivery' and within 7 days it returned looking like new - fitted with a new battery, seals, pressure tested and ultrasonically cleaned, with a 2 year guarantee. I could have paid to have a new glass but the old one was fine. An exceptional service, would highly recommend. '
Many thanks for such a prompt and professional service. I will highly recommend you to any friends who are needing a Seiko repair.
An excellent service indeed.
Chris Clifford. 6/2/18
Just to thank you for the excellent service in relation to the repair of my Sieko kinetic watch, turnaround time was 7 days from despatch, packaging on return was very good.
many thanks Peter. 3/2/18
Watch received - thank you. Wow! My wife is so so pleased. She says thank you it is like a new watch. She can hardly believe it.
Once again many thanks
Just wanted to say thanks for the very quick turn around on repairing my watch – 5* speedy service, every time!
Just a quick note to thank you for the repair on my watch. It now functions like new and is great to be able to wear it again. The standard of work and the communication were both top notch, and 7 calendar days door-to-door exceeded my expectations.
Just to say thank you for a first class service, very pleased with the work, Brian Tripp.1/2/18
I cannot recommend Kinetic Repairs highly enough. Always very prompt and helpful communications and my Seiko Relay, a treasured gift, returned to life in just a matter of a few days. Michael W, Argyll. 31/1/18
Many thanks for your excellent service, I have worn my watch since its return and have had no problems. It seems as good as when it was bought over twenty years ago. I do have another Seiko watch, which I will be sending over for checking very soon.
Neil Lifford. 29/1/18
I have my watch, thanks for quick and cheap service. It’s keeping good time and your guarantee is good.
Watch received as predicted and in fine working order. Time keeping again excellent as always. Prompt turn round appreciated.
Thanks and kind regards
Alan Melling. 23/1/18
I'm impressed. A service/repair worth every penny. My watch looks like it did when I bought it 15+ years ago (in Bangkok) and of course it's immediately back on my wrist.
Alan Briston. 20/1/18
It looks brand new and is working beautifully. This was a present from my wife on my 40th , ten years ago, I am chuffed to be able to wear it and have friends and family comment on how good it looks.
I will recommend your business to them as I was very impressed not only with the very reasonable cost but also with the prompt turn around.
Thank you very much.
Mark Willis. 20/1/18
My watch has just arrived back, cleaned, repaired and as good as new. All in just over week. Great service and I won’t hesitate to use you again.
Thanks for the work done to my watch. it is working fine. Thanks for the prompt return. I like to repair things rather than keep buying new, it is better for the worlds resources!
Martin Ward. 9/1/18
Thanks again for excellent service, will certainly recommend you if anyone else I know has issues with their watch. Kind Regards, Chris Axtell. 14/01/2018
Hi John, Thanks for all your help,excellent workmanship, customer service and completing the full service at a reasonable cost and returning my watch within the week. Roland Cope. 13/1/18
Thank you for the excellent service you have provided I am very pleased with my returned watch. Andrew Mansfield. 11 Jan 2018
John and all at "Kinetic Repairs" Just received my watch back from you guys almost to the minutes as per your mail.
Many thanks for the excellent service - I will be happy to recommend you to anyone I meet up with who needs your services.Regards, Jim Dick. 12/01/2018
Hi John,I would like to say, many thanks for a fantastic quality service. My watch was returned in 7 days with excellent communication. It has been returned in pristine condition, it is hard to believe it was 15 years old. I can highly recommend your service. It has been a pleasure working with your company. Alan Franklin. 12/01/2018.
Received my watch from yourselves and it is looking good, nice and clean, glass etc and it is working perfectly Thanks very much. Regards David Sellars 11/01/2018
Thanks very much for the service and repair of my Seiko. Good price and a fast and efficient service - I will use you again. Regards, Steve Haynes
A Happy New Year to all our customers.
Thankyou everyone for your kind emails throughout the year.
Regards, John. 31/12/17
Hi, Just wanted to say a big thank you for your excellent service & repair of my Seiko kinetic auto relay watch. Best Regards Steve Clarke. 28/12/17
I have received my watch just as you promised.
Thank you so much for the repair and such a short turnaround period.
Your company definitely keeps the promises it makes. Amazing!!!!!!!!!
Have a very Happy Christmas.
Thank you very much for the most prompt and efficient repair service on my Seiko Kinetic. It has just been returned to me in under a week.
After 20 years of service it looks as good if not better than it did when I purchased it.
I cannot fault any aspect of your service and would recommend it to any other Seiko Kinetic owners needing their watch servicing.
Thank you also for the helpful usage instructions. Nigel Webster. 20/12/17
I just wanted to thank you for the wonderful service that you have just provided with my Seiko. I received it back today in pristine condition and it feels great to know that it’s back working again. The turnaround time was equally, if not more-so impressive.
Rest assured that I will recommend you to anyone who I meet that requires your services.
All the best for the festive period and the upcoming New Year and thank you once again.
Regards Garry . 19/12/17
Just received the watch today . Excellent job thanks , very happy with the second hand replacement . Your service has been nothing but top class and great to know that a Oakley specialist is out there. I would recommend your service to anyone I know of. Please feel free to use this on your website. I did try to leave feedback directly but couldn’t see a link for it.
Anyway have a great Xmas and thanks for your services
Cheers. Mark. 19/12/17
Hi John, Just a quick email to thank you for a fantastic job, watch looks like new , very much appreciated. John. 18/12/17
Just a note to thank you for repairing my wristwatch so promptly. I was surprised at the speedy 7 day turn round and delighted to get my watch returned today as good as new. The high standard of the return packaging exemplified the attention to detail applied by your firm. The service given was faultless and underlines the old saying about getting what you pay for. I would have no hesitation in using your services in future and would recommend them without hesitation. Yours Kenny McKenzie, Edinburgh. 15/12/17.
Many thanks for your good service in repairing the watch. Have a great Christmas.
Best wishes, Malcolm. 15/12/17