Your Seiko watch has a guarantee for a minimum of 12 months.

If you return your watch, it will be treated as a priority and fast-tracked through our service department to be rectified.

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If the defect results from accidental damage, it is not covered by our guarantee, but you will only be charged a minimum to cover our costs.
The guarantee date starts when the watch has been fully serviced and tested. This date can be found on the paperwork returned with the watch when serviced.
The strap or the bracelet are not guaranteed.

Frequently-Asked-Questions

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If it is a Kinetic watch, it may not be being moved sufficiently to keep it charged.
If the battery is flat due to insufficient movement, recharging requires a £20.00 fee, including the return postage.

You could purchase a Fast Charger from us.

Kinetic Charger