We do not accept or return watches to the EU or internationally, only to the UK and the Isle of Man.
All watches MUST be sent by Royal Mail "Special Delivery." you are then insured for up to £500. The cost is about £7.50
It is an excellent service; they have never damaged or lost a watch in over 20 years that we have been using them, that is about 40,000 journeys.
We always return watches by Signed for Insured "Special Delivery".
Wrap your watch in something to protect the glass from getting scratched and the packing from getting ripped by the bracelet.
Post in a small box or Jiffy bag with at least your Name and Address on the inside and outside. Do NOT mention Watch on the outside.
If it is an expensive watch, take a photo or video of the packing.
Do not use your presentation box, as no packing is returned.
We will inspect your watch and email you as soon as we receive your payment and watch.